Privacy Policy

Privacy Policy

Introduction

Welcome to https://spirited-crystals.154news.com (hereinafter referred to as “Crystal Shop,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website visitors and users. By using our services, you consent to the terms set forth in this policy, which is designed to comply with various data protection regulations worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA), including its recent amendments (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our website (https://spirited-crystals.154news.com), applications, online services, and products offered by Crystal Shop. Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data associated with your purchase transactions, such as payment method details and billing information.
  3. Financial Information: Your financial records may be stored for accounting and auditing purposes, but we do not store sensitive financial data beyond what is necessary.
  4. Purchase Information: Records of products or services you have purchased from us, including order history and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when you use our apps.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Reviews, comments, or responses provided by users regarding our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts for seamless experiences.
  9. Product Information: Details about the products you browse, search for, or purchase on our site.

We collect this data through various methods: user input forms, account registration, order processing, interactions with our customer support team, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share Personal Data with us, but they are bound by their respective privacy policies.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login.
  • Preference Cookies: They remember user preferences, language settings, and display options.
  • Analytics Cookies: Used by analytics tools to collect aggregated data about visitor behavior on our site.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we delete or anonymize it to ensure your privacy.

Security Measures

Crystal Shop has implemented robust security measures to protect your personal data:

  • We use encryption for secure communication and data storage.
  • Our third-party processing partners are trusted and adhere to strict data protection standards.
  • Regular security assessments and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that a child has provided us with personal information, we will take steps to delete this information from our systems.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and rectification: The right to request access to the data we hold about you and to rectify any inaccurate or incomplete information.
  • Erasure and restriction: The ability to request the deletion of your data or limit its processing under certain circumstances.
  • Data portability: The option to obtain a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection and non-discrimination: The right to object to the processing of your data and to be free from discrimination based on your exercise of these rights.

To exercise any of these rights or have questions about our privacy practices, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or concerns regarding privacy, please contact us: